Privacy Policy

U-Home Hardware Trading Pte Ltd
Last updated: 27/11/2025

U-Home Hardware Trading Pte Ltd (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”). This Privacy Policy explains how we collect, use, disclose, and protect the personal data you provide to us through our website.

1. Personal Data We Collect

When you submit an enquiry through our website, we may collect the following personal data:

Name
Email address
Phone number
Any information you include in your message

We do not collect payment information, delivery details, or any online order data.

Our website may also collect basic technical information such as IP address, browser type, pages visited, and visit timestamps for website performance and security purposes.

2. How We Use Your Personal Data

We may use your personal data for the following purposes:

Responding to your enquiries
Contacting you regarding products or services you requested
Providing customer support
Maintaining internal records
Improving our website and customer experience
Sending marketing messages only if you have consented

3. Consent

By submitting your personal data through our website’s enquiry form or by contacting us, you consent to our collection, use, and disclosure of your information for the purposes stated in this Privacy Policy.

You may withdraw your consent at any time (see Section 8).

4. Disclosure of Personal Data

We do not sell or trade your personal data.

We may share your data with:

IT or service providers supporting our website or communication systems
Government or regulatory authorities if required by law

Any third parties handling your data must protect it in accordance with the PDPA.

5. Use of Cookies and Analytics

Our website may use cookies or analytics tools to improve site performance and understand visitor behaviour.

You may adjust your browser settings to block or manage cookies.

6. Protection of Personal Data

We take reasonable security measures to protect your personal data from:

Unauthorised access
Disclosure
Loss or alteration

However, no method of online transmission is completely secure.

7. Data Retention

We retain your personal data only for as long as necessary to:

Respond to your enquiry
Provide follow-up support
Meet any legal or business requirements

After that, your data will be securely deleted.

8. Access, Correction, and Withdrawal of Consent

You may request:

Access to your personal data
Correction of any inaccurate information
Withdrawal of your consent

To make such requests, please contact us using the details below.

9. Contact Us (Data Protection Officer)

If you have any questions regarding this Privacy Policy or personal data matters, please contact us

U-Home Hardware Trading Pte Ltd
Email: contact@u-homehardware.com
Address: 4001 Ang Mo Kio Industrial Park 1 #01-29 S(569622)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.